Central Asia: Social Innovation Online Course Developer


  • Job Type: Consultant
  • Location: Central Asia (online)
  • Anticipated Period of Performance: February – March 2021
  • Application Deadline: 24 January 2021 


Eurasia  Foundation  (EF),  a  US  non-profit  organization  promoting  civil  society  development  and good governance, is accepting applications for a Course Developer for the Civil Society Support Program in Central Asia (CSSP). The purpose of CSSP is to cultivate a vibrant and responsive citizen-oriented civil society in Central Asia. The program is a five-year initiative funded by the United States Agency for International Development (USAID) and implemented by EF.

The Course Developer will be responsible for preparing a self-guided, introductory online course on social innovation for civil society organizations (CSOs) from Central Asia. More precisely, the target audience is Central Asian CSOs that are considering applying for Innovative Solution Grant funding under CSSP. The aim of the self-guided course is to ensure a consistent understanding of social innovation and its applications for civil society. 

The course will teach participants foundational principles of how to tangibly improve CSO practices to better meet social needs in health, social services, education, poverty, unemployment, youth employment, migration, disabilities, gender, ecology and other spheres. Through this course, CSOs from Central Asia will gain knowledge on the following topics: 

  • What is social innovation? 
  • Need for social innovation 
  • Types of innovative projects 
  • Role of social innovation in the development of society 


The consultant must:

  • Identify a viable platform or suite of online tools for hosting course content for at least six (6) months, conducting evaluations (see below) and issuing certificates of completion to learners who finish the course; 
  • Submit a course outline (i.e., the content and structure of educational material) and a glossary of basic concepts for all lectures for EF review and approval; 
  • Create a course visual design (e.g., composition, font, color palette and style);
  • Produce four (4) pre-recorded video lectures (maximum 20 minutes each) for CSOs as course content (i.e., video recording, post-production and editing); 
  • Collect and analyze materials (e.g., third-party videos, articles and other materials) required for each lecture and for inclusion as additional resources; 
  • Develop interim assessments to be used after each lesson to gauge participant comprehension; 
  • Develop an online final examination and identify a passing score; and 
  • Translate all materials into required languages (see below); 
  • Automate issuance of a certificate of completion to learners who watch all lectures, complete interim assessments and pass the final examination. 

The course will:

  • Promote a clear and compelling explanation of the concept of social innovation and an approach for fostering innovation among Central Asian CSOs. Bidders should demonstrate knowledge, practical skills and experience in the development of innovative social projects and their implementation; 
  • Present a design that motivates users to absorb key information and to apply the new concepts in practice; 
  • Utilize both verbal presentation and visual aids; 
  • Ensure a multifaceted course delivery (e.g., video and audio clips, case studies); 
  • Demonstrate the development and utility of business modeling skills during the lectures by analyzing practical cases; and 
  • Provide a quality online test to thoroughly assess the knowledge of CSO participants. 

Important Note: Course Developers may be based in any country, and EF anticipates that core course content (video transcripts/subtitles, required readings and examinations) will likely be developed in Russian or English. However, as this course targets diverse CSOs from four Central Asian countries, all final core content must be available in Kazakh, Russian, Tajik, Turkmen and Uzbek prior to course launch. Applicant budgets and development timelines (see below) must reflect necessary time and costs for associated translation, review and approval by EF staff of final materials in all languages. 

Schedule of Deliverables
Level Beginner
Number of Videos Four (4) pre-recorded video lectures. Each should be 15 to 20 minutes in length 
Number of Tests Four (4) weekly quizzes and one (1) final assessment 
Language All core content must be available in Kazakh, Russian, Tajik, Turkmen and Uzbek 
Main Technical Tools LMS platform (Identified by vendor and approved by EF)


# Stage Max Hours Period

Content Development. Reviewing existing materials, practices and identify main learning topics of the course, e.g. outline the course, defining sections, transitions, available interactions, need for animations, photos and other media and voice acting requirements and design examinations  

120 15 February – 5 March 2021 
2 Implementation. Integrate the course within the selected LMS platform  40 8 March – 12 March 2021  
3 Technical Support. Monitor initial users of course on the LMS platform and address technical issues that arise with pilot group  80 15 March – 26 March 2021 
  TOTAL 240 hours  



This tender is open to for-profit and non-profit organizations and individual experts with experience in social innovation and initiatives (e.g., development of products, services, models, processes) who can effectively transfer this knowledge through an introductory course for civil society actors. 

The consultant should meet the following qualifications: 

  • At least five years of experience working as a trainer, mentor or instructor in developing relevant skills with online and in-person audiences (experience with cohorts of adult learners strongly preferred) 
  • Knowledge of regional or international best practices in self-guided online course technologies and models 
  • Experience in utilizing an interactive approach in delivering trainings and seminars  
  • Master's degree or Ph.D. in Business Training and CSO development, education, non-profit management or another relevant area 
  • Verbal and written communications skills in Russian required  
  • Knowledge of the civil society context in Central Asia strongly preferred 
  • Knowledge of Central Asian native languages (Kazakh, Turkmen, Uzbek, Tajik) or English is a plus 


Proposals must include the following:  

  • Cover letter 
  • Resume(s) of proposed key staff 
  • Technical proposal with list of four (4) proposed online lecture sessions (title and one to two-sentence description each) and innovative methodology. Bidders should demonstrate knowledge, practical skills and experience in development of innovative projects and implementation 
  • Sample presentation on the topic “Five Best Practices for Implementing Innovative Projects” (PowerPoint deck or PDF; Five to 10 pages/slides) 
  • Sample video(s) from online course(s) by applicant (applicants may provide a test video with a tentative course syllabus or a sample video from a previous course, if available). Videos should be no longer than three minutes in length and submitted via a YouTube link (maximum two)  
  • Budget in USD (anticipated between $4,000 and $7,500) for all deliverables, including translation. Hosting costs will be paid by EF, once a final platform is selected. 

All proposal documents must adhere to the following guidelines. Applications that do not follow these requirements may be considered technically ineligible: 

  • Proposal narrative, resumes and budget narrative must be submitted in .docx file format 
  • Budget must be submitted in .xlsx format 
  • All materials must be submitted in Russian or English 
  • Proposal narrative and budget narratives must be written in Times New Roman, size 12 font, single-spaced with 2.5 cm margins 

Each proposal will be reviewed and selected based upon the following criteria: 

  • Clarity, suitability and innovation of the technical approach, including the proposed methodology 
  • Relevance of technical expertise in social innovation and initiatives 
  • Experience of the applicant(s) in designing and conducting a self-guided e-course 
  • Cost competitiveness 

Interested individuals or organizations may submit questions to CSSPconsultants@eurasia.org.  

If additional information or clarification on proposals is needed, the applicant(s) will be notified in writing and will be asked to submit additional information and/or documentation. 

Interested individuals or organizations are invited to send proposals to CSSPconsultants@eurasia.org with "SI Course Developer” in the subject line no later than 23:59 on 24 January 2020 (Almaty time). 

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