Details

• Location: Worldwide
• Job Type: Contractor   
• Date Posted: April 5, 2021  
• Application Deadline: April 26, 2021  

Summary

Seeking a Learning Management System (LMS) consultant to provide Eurasia Foundation (EF) with Moodle LMS support services. The Consultant will be responsible for assisting EF with managing a number of Moodle LMS instances operated by EF. 

Duties

GOALS   

• Increased reliability, user satisfaction and course completion rates. A sustainable, working and easy to use LMS will enhance user satisfaction and will lead to higher course completion rates.  
• Increased productivity. Increase user and course management efficiency. EF staff will make better use of their time when conducting courses and managing users.    
• Branding and credibility. Enhance our credibility in the eyes of our audience.  
• Secure and stable technology platform.

SCOPE OF WORK  

• Baseline assessment of the program-specific learning objectives and participant training needs and the Moodle LMS instances in use;  
• Provide recommendations for improvements, including security enhancements; 
• With EF team, define LMS maintenance and upgrade plan; 
• Perform LMS application maintenance according to the approved plan;  
• Perform system configuration changes and optimization; 
• Implement new themes, features and perform integration with 3rd party services as needed;  
• Monitor LMS availability, performance, and security features;  
• Keep training platform systems up to date. Work with EF cloud hosting maintenance provider to perform required software updates as verified updates become available;  
• Troubleshoot system errors;  
• Provide support for LMS and related software issues to EF staff;  
• Provide training to EF staff on the platform administration and course design and facilitation using the platform as needed;  
• Modify LMS configuration, themes, and code as needed.  

Qualifications

The chosen Consultant must be a firm or an individual that has experience managing Moodle LMS platforms (including for the non-profit sector) and utilizes best practices regarding: 

• Learning experience design;  
• Systems architecture;   
• System integration;  
• Configuration management; 
• User experience and usability testing;  
• Responsive design;  
• Moodle LMS and web server security configuration and management; 
• Moodle development; 
• Productivity improvement and cost efficiency advisory; 
• Helpdesk support.  

Contribution to open-source projects is a plus.  

Apply

The selection process is open and competitive, and participants will be selected based on the criteria outlined below. Clarity and suitability of the applicant’s approach, including:   

• Past performance: relevance of the applicant’s expertise, engagement with Moodle community, and strength of customer references;  
• Technical Approach: Maintenance plan and technological solutions for information and configuration management, maintenance, security, and support;  
• Relevant experience with Moodle and LMS use in similar contexts and scale; 
• Cost: Total costs outlined (a one-year estimate), as well as a percentage breakdown of component tasks.   

Interested individuals and organizations are invited to send proposals to jobs@eurasia.org with “LMS Support” in the subject line no later than April 26, 2020, at 17:00 Washington, DC (UTC).